Indirect Sales Manager - Online

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Job Detail
Functional Area:
Sales & Business Development
Total Position:
Job Type:
Full Time/Permanent ( First Shift (Day)‎ )
Job Location:
Jeddah, Saudi Arabia
No Preference
Career Level:
Experienced Professional
Minimum Experience:
7 Years
Required Travel:
Work Permit:
Saudi Arabia
Apply By :
Oct 26, 2017
Posted On:
Aug 6, 2017
Job Description

JOB PURPOSE:The Indirect Sales Manager - Online will drive revenue by establishing strong relationships with the online travel agency, travel aggregators and meta search providers, ensuring agencies are fully aware of flyadeal’s product range and methods of booking; enabling them to meet agreed targeted revenues. ACCOUNTABILITIES:


Define the strategy, KPIs and revenue targets for online travel agency and corporate sales, across the flyadeal network

Procure new online travel agency partners and oversee their implementation, driving them to utilise direct connection wherever possible, bypassing GDS

Conduct visits to online travel agents to understand distribution trends and needs, and provide updates of all relevant marketing activities, and functional enhancements

Track booking and payment trends across all online travel agency bookings

Manage correspondence and disputes raised by online travel agencies

Analyse, review and advise on system data related issues for indirect sales, to ensure maximum benefits are being realized

Provide input with respect to indirect sales, to the internal distribution budget process

Develop the company model for opening new routes where direct sales will be insufficient

Management & Leadership

Work with Head of Distribution and Indirect Sales to assist in the delivery of departmental priorities and objectives.


Take responsibility for own ongoing personal development and growth of expertise, within the framework of flyadeal’s people development strategy

Assist with the departmental strategy of development of knowledge transfer

Qualifications and experience:


Bachelors Degree or equivalent

PC literate with excellent skills in MS Office suite

Minimum 7 years of job-related experience

Experience of online travel agent sales for an airline or OTA, or by exception, another relevant airline commercial function

Excellent leadership, communication and negotiation skills


Proven track record of leading major change without supervision

Project management within a multicultural environment

Practical knowledge of distribution systems, suppliers and trends

Understanding of external supplier management

Fluent reading, written and spoken Arabic

Job Specific Skills:

Ability to manage multiple tasks in a fast-paced environment and drive and manage change

Online sales experience highly desirable

Client focused and business aware, with proven interaction to the Senior Management level

Proven ability to work under pressure to defined, tight timescales and budget

Ability to build and maintain strong relationships

Requires confidentiality, tact and discretion when dealing with people

Strong analytical and organizational skills

Strong written and verbal communication skills

Commercial acumen, able to identify and interpret market trends

Strong team player – able to foster teamwork among fellow team members


Managerial & Supervisory Accountability

Manages a team within a department

Supervises non-managers and professionals

Leadership & Strategic Accountability

Develops policy and strategic plans

Develops team strategy

Financial Accountability

Part Management of operating budget - $

Monitors expenditures - $

Team Revenue Accountability $

Customer Accountability

Focused on developing strong business relationships with the travel agency community

Required Skills

Direct Sales